Reservations: We suggest advance reservations for all of your party and events needs to ensure the availability of the desired equipment and services. 

Deposits and payments: We require a non-refundable 50% deposit to reserve any items. The deposit saves the requested date and items for your party or event. The remaining balance is due 48 hours before delivery. 

Cancellation Policy: If your event is canceled, your deposit will not be refunded. If you have paid in full and your event is canceled, you will receive a refund on any charges outside of the non-refundable deposit. We are not responsible for change in weather or event plans.

Delivery & Pickup: Standard charges are based on the distance from our location. Delivery includes setting up the ordered items where desired. Upon pick up, if items are taken down they must be stacked or placed in a protected area. 

Unused Rental Equipment: Cannot be returned for credit. 

Replacement or Repair Charges: Customer is responsible for all rental equipment. Lost, stolen, or damaged items will be charged at replacement or repair cost.